This Privacy Policy describes how Vantage Financial collects, uses, and protects the personal information you provide when using our website or engaging with our advisory services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Full name and contact details (phone number, email address)
- Employment status and income information shared during consultation
- Financing requirements and financial goals
- Messages sent through our website, Facebook, or WhatsApp
- Technical data such as IP address and browser type (collected automatically)
2. How We Use Your Information
The information we collect is used solely for the following purposes:
- To respond to your enquiries and provide financing advisory services
- To assess your financing eligibility and match you with suitable funding options
- To follow up on consultations and keep you informed of relevant services
- To improve the quality of our website and services
- To comply with applicable Malaysian laws and regulations
3. Personal Data Protection Act 2010 (PDPA)
Vantage Financial is committed to complying with the Personal Data Protection Act 2010 (PDPA) of Malaysia. Your personal data will be processed lawfully, fairly, and transparently. We collect only the data necessary for the purposes stated above and retain it only for as long as required.
Under the PDPA, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete personal data
- Withdraw your consent for us to process your personal data
- Request deletion of your personal data, subject to legal obligations
4. Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Licensed financial institutions or funding partners, solely for the purpose of facilitating your financing assessment — and only with your consent
- Regulatory or government authorities where required by law
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All consultations and data handling are conducted with strict confidentiality.
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
6. Cookies and Website Analytics
Our website may use cookies or similar tracking technologies to improve your browsing experience and analyse site traffic. You may disable cookies through your browser settings; however, some features of the website may not function as intended.
7. Third-Party Links
Our website may contain links to third-party websites, including our Facebook page and WhatsApp. We are not responsible for the privacy practices of these external platforms. We encourage you to review their respective privacy policies.
8. Retention of Data
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Malaysian law. Once no longer needed, personal data will be securely deleted or anonymised.
9. Children's Privacy
Our services are intended for adults aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact us: